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Services / Technical support & custom requests

Technical support & custom requests

Something else? Tell us about it.

Need help with something not listed? We’ll investigate the issue and assist where possible. If we can’t resolve it, you get a full refund.

  • Website, hosting and domain issues of any kind
  • Shopify and other platform problems
  • Full refund if we can’t resolve it
Technical support & custom requests
One-time service
£60/hour

Billed by the hour · price confirmed before we start

Examples

What we can help with.

If your problem isn’t covered by one of our fixed-price services, this is where it goes.

  • WordPress errors
  • Website errors
  • Email delivery issues
  • Hosting issues
  • Configuration problems
  • General technical support

How it works

Simple, and you're kept in the loop.

How it's done

We review your request, confirm the price, then do the work and report back on what we changed. If we can’t resolve the issue, you get a full refund.

What we'll need from you

A short description of the problem. We’ll tell you what access we need once we’ve looked.

  1. Describe the problemTell us what’s happening and what you’ve tried.
  2. We review and quoteWe confirm how long it should take before any work starts.
  3. Fixed, or refundedWe solve it, or you get your money back.

Google reviews

What our clients say

Real reviews from business owners we've helped with websites, email, SSL and migrations.

5.0
★★★★★
5 reviews on Google
wes HassanGoogle review
★★★★★WordPress fix
I was having issues with my WordPress website loading slowly and some plugins not working properly after an update. I reached out to Domohelp for assistance, and the experience was smooth and straightforward. They helped me get things back on track, saving me time and frustration. I’d recommend Domohelp to anyone who needs help fixing common WordPress issues.
khadz mohamedGoogle review
★★★★★Email migration
Domohelp made my email migration so much easier than I expected. The team was friendly, kept me updated, and made sure everything was working properly before finishing. The whole process was quick and hassle-free. Really happy with the service and would definitely use them again.
Luke BarracloughGoogle review
★★★★★Database migration
I needed help moving my database and wasn’t sure where to start, but Domohelp made the whole process much easier. They handled the migration smoothly and checked that everything was working properly afterwards. The support was great throughout, and I’d happily recommend them to anyone needing help with a database migration.
Abdallah OmarGoogle review
★★★★★SSL fix
My website was showing as not secure due to an SSL issue, and I wasn’t sure how to fix it. Domohelp sorted it quickly and made sure everything was working properly again. Really happy with the service and would definitely recommend them.
Najma AhmedGoogle review
★★★★★Website migration
Domohelp.com were absolute lifesavers with my website migration! Honestly, I was expecting a headache, but their team moved everything over so quickly and kept downtime to a minimal amount. What I really loved was that they didn't just wrap things up and leave—they double-checked that the site was completely up and running smoothly before marking the job done. Super professional, great communication, and just really nice to deal with. I’d definitely use them again

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Domohelp

Remote IT support for small businesses.

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