Services / WordPress troubleshooting
WordPress troubleshooting
Your WordPress site is down. We’ll get it back.
White screens, 500 errors, broken plugins or a site that’s been hacked. We find the cause and fix it.
- Plugin and theme conflicts, PHP and database connection errors
- Hacked sites: we review files and remove malicious code
- We look for a usable backup and restore from it where one exists
Billed at our technical support rate · price confirmed before we start
What we fix
Common WordPress problems, solved.
If your site is down or behaving strangely, we’ll track down the cause.
- White screen and 500 errors
- Plugin and theme conflicts
- PHP and database connection errors
- Hacked sites and malware removal
- Restoring from a usable backup
- Help setting up backups
About backups: we can’t guarantee a backup exists, because some servers have no usable files. We’ll check whether one exists and use it if we can, and we can help you set up backups going forward.
How it works
Simple, and you're kept in the loop.
How it's done
We work directly on your hosting account and files, then test the site front and back before we close the ticket.
What we'll need from you
Access to your hosting control panel (for example cPanel) and your WordPress login.
- Book the serviceBuy online or send us a request with the details.
- We do the workRemotely, with updates as we go. No jargon.
- Checked and closedWe test everything and tell you what we changed.
Google reviews
What our clients say
Real reviews from business owners we've helped with websites, email, SSL and migrations.
I was having issues with my WordPress website loading slowly and some plugins not working properly after an update. I reached out to Domohelp for assistance, and the experience was smooth and straightforward. They helped me get things back on track, saving me time and frustration. I’d recommend Domohelp to anyone who needs help fixing common WordPress issues.
Domohelp made my email migration so much easier than I expected. The team was friendly, kept me updated, and made sure everything was working properly before finishing. The whole process was quick and hassle-free. Really happy with the service and would definitely use them again.
I needed help moving my database and wasn’t sure where to start, but Domohelp made the whole process much easier. They handled the migration smoothly and checked that everything was working properly afterwards. The support was great throughout, and I’d happily recommend them to anyone needing help with a database migration.
My website was showing as not secure due to an SSL issue, and I wasn’t sure how to fix it. Domohelp sorted it quickly and made sure everything was working properly again. Really happy with the service and would definitely recommend them.
Domohelp.com were absolute lifesavers with my website migration! Honestly, I was expecting a headache, but their team moved everything over so quickly and kept downtime to a minimal amount. What I really loved was that they didn't just wrap things up and leave—they double-checked that the site was completely up and running smoothly before marking the job done. Super professional, great communication, and just really nice to deal with. I’d definitely use them again
Got a problem right now?
Tell us what's happening and we'll pick it up.