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Policies
Contact information
Our registered business details and the best way to reach us.
| Trading name | Domohelp Ltd |
|---|---|
| Company number | 17345895 (registered in England and Wales) |
| Business address | Piccadilly Business Centre, Unit C, Aldow Enterprise Park, Blackett Street, Manchester M12 6AE, United Kingdom |
| support@domohelp.com | |
| Support hours | Every day, 9:00 a.m. to 7:00 p.m. UK time. Care Plan members can send requests 24/7, and we reply to every request within 24 hours. |
How to reach us
The quickest way to get help is our contact form or an email to support@domohelp.com. Every message becomes a support ticket, so nothing gets lost and you are updated as we go.
We do not have premises open to the public; all of our work is carried out remotely. Please don’t send passwords by email. We will tell you what access we need and how to share it safely.
Your account
If you have bought from us, you can sign in to My account to see your orders and receipts, manage your subscriptions and update your billing details.
Got a problem right now?
Tell us what's happening and we'll pick it up.