Legal notice

Legal Notice 

DomoHelp.com  |  Last updated: 7 July 2026 

 

This Legal Notice sets out important information about DomoHelp.com, the legal basis on which our website and Services operate, and the rights and limitations that apply to your use of them. Please read it alongside our Terms of Service, Privacy Policy, Returns & Refund Policy, and Cancellation Policy, all available at DomoHelp.com. 

1. Business Identity 

This website is owned and operated by: 

  • Company / trading name: DomoHelp  Ltd (trading as DomoHelp.com) 

  • Business type: Private limited company registered in England and Wales, providing remote IT support services 

  • Principal place of business: Manchester, United Kingdom 

  • Email: support@domohelp.com 

  • Company registration number: 17345895


2. Nature of Services 

DomoHelp provides IT support services to individuals and businesses, including DNS configuration, email client setup, SSL certificate installation, website and email migration, hourly technical support, and Care Plan subscriptions. The majority of our services are delivered remotely via AnyDesk or similar remote access software, with client interactions conducted online or by email. We do not operate physical premises open to the public. 

3. Platform and Technology 

This website and online store are powered by Shopify Inc., a third-party e-commerce platform. By using this website, you acknowledge that certain technical and transactional data is processed by Shopify in connection with the operation of the platform. DomoHelp  is responsible for the Services it provides and the content it publishes on this website; Shopify is not responsible for any aspect of the Services purchased from DomoHelp. For more information on Shopify's role, please refer to our Terms of Service and Privacy Policy. 

4. Intellectual Property 

All content published on DomoHelp.com, including text, graphics, logos, service descriptions, pricing information, and layout, is the intellectual property of DomoHelp or its licensors and is protected under UK, EU, and applicable international intellectual property law. You may not reproduce, copy, distribute, modify, or republish any content from this website without our prior written consent. Unauthorised use may constitute an infringement of copyright or other intellectual property rights and may give rise to legal action. The DomoHelp  name, logo, and brand identity are our trademarks. Shopify's name and logo are the trademarks of Shopify Inc., and all third-party trademarks remain the property of their respective owners. 

5. Accuracy of Information 

DomoHelp  makes every reasonable effort to ensure that the information published on this website is accurate and up to date. However, we do not warrant that all content is free from errors, omissions, or inaccuracies. Service descriptions, pricing, and availability are subject to change without notice, and we reserve the right to correct any errors or update any content at any time. The information published on this website is provided for general informational purposes only and does not constitute professional IT, legal, financial, or regulatory advice tailored to your organisation. Professional IT advice is provided only as part of our contracted Services, after consideration of your specific requirements. 

6. Limitation of Liability 

To the fullest extent permitted by applicable law, DomoHelp's liability arising from your use of this website or our Services is limited to the value of the service fee paid for the specific service giving rise to any claim. DomoHelp  is not liable for any indirect, incidental, consequential, or special loss arising from your use of or reliance on this website or its content. Nothing in this Legal Notice limits DomoHelp's liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any liability that cannot be excluded or limited under applicable law, including your statutory rights as a consumer under the Consumer Rights Act 2015 (UK) or equivalent EU or US consumer protection legislation. 

7. Third-Party Links and Content 

This website may contain links to third-party websites, tools, or platforms (including AnyDesk, Shopify, PayPal, and others). These links are provided for convenience only. DomoHelp does not endorse, control, or accept responsibility for the content, privacy practices, or services of any third-party website. You access third-party websites entirely at your own risk and should review their terms and privacy policies before use. 

8. Website Availability 

DomoHelp  makes reasonable efforts to keep this website available and operational. However, we do not guarantee that the website will be available at all times, free from interruptions, or error-free. We reserve the right to suspend, modify, or discontinue the website or any part of it at any time without prior notice, and accept no liability for any loss or inconvenience arising from such unavailability. 

9. Governing Law and Jurisdiction 

This Legal Notice is governed by, and construed in accordance with, the laws of England and Wales. Any disputes arising in connection with it are subject to the exclusive jurisdiction of the courts of England and Wales, without prejudice to the rights of consumers in the European Union or United States to rely on the mandatory consumer protection laws of their country or state of residence. 

10. Changes to This Legal Notice 

DomoHelp reserves the right to update or amend this Legal Notice at any time. Any changes will be posted on this page with an updated date. We recommend that you review this notice periodically. Your continued use of this website following any changes constitutes your acceptance of the updated notice. 

11. Contact 

If you have any questions about this Legal Notice or any aspect of our website, please contact us at support@domohelp.com. 

 

This Legal Notice should be read alongside domohelp.com's Terms of Service, Privacy Policy, Returns & Refund Policy, and Cancellation Policy.